What To Expect During A Water Loss

It is reported that as many as 40% of homeowners in their lifetime will incur water damage in their home. But until that moment arrises, will you be prepared and will you know what to expect during a water loss?

There are many factors that go into a water loss, starting with preventing the water to cause additional damage by shutting off the water and/or stopping the source of the water. First and foremost you want to be proactive. If the insurance company believes for any reason there was negligence involved in maintaining the property, you could have an insurance coverage issue.


Here are 7 simple steps to follow to be proactive when dealing with water damage in your home.

1. Stop the source of the water
2. Call your insurance company to describe the damage and file a claim.
3. Call a professional restoration contractor like First Response Services for help in water extraction and drying.
4. Before the professional restoration contractor arrives, you can remove any furniture items and personal belongings in or near the water. You don’t want any additional damage done to these items.
5. Squeegee, mop, or shop vac any standing water you can get to yourself. Once the professionals arrive, they will have the necessary equipment to complete the extraction process.
6. Put any fans you might have in the affected area, your fans may be small but some airflow will be better than none.
7. Once the restoration contractor arrives, let them do what they need to. In case you are not sure if they are following proper procedures, these are some of the items you should be seeing from the restoration contractor;

A. Put furniture on blocks in the affected area and remove other electronics and personal belongings from the area.
B. Photo document all damage, this will be provided to your insurance company.
C. Moisture readings from the affected and nonaffected areas to determine the dry standard and which areas need to be contained and dried.
D. Removing any saturated building materials that are unsalvageable or will aid in the drying process, such as; carpet pad, carpet, baseboard, etc.
E. Back on site daily to check moisture readings and track drying process.

After the initial shock of having water damage and stopping the source of the water, a lot of the remaining work is up to the restoration contractor and insurance company. This is why it is so important to do your research and hire a highly qualified restoration contractor and insurance company to make this process as seamless as possible.