choosing a restoration company

Choosing a Restoration Company: 4 Things to Keep in Mind

A disaster can happen at any time, whether you are prepared or not. When actually faced with a loss, your mind will probably jump to wondering about who will pay for the cleanup and repairs. 

But in order to reach this point, you much first employ the services of a trusted restoration company. Understanding what is important when choosing a restoration company helps you ensure that your claim is fairly covered by your homeowners’ insurance policy.

First Response Services wants to share a few helpful pointers in choosing a restoration company. Following these tips will help your home or business recover, while minimizing your stress. We aim to embody each of these aspects to provide our clients with a superior disaster cleanup experience.

How to Choose a Restoration Company

Time is the most critical facet following a water, fire, storm, or mold loss.  Use this list to help you choose a restoration company when it matters most. 

1. Do Not Wait on Your Insurance Company

Emergencies are unpredictable, which means that you may be facing a loss after hours.  Your insurance company may or may not be available to take your call. While you can leave a message, you may not hear back in a timely manner that allows your property to be salvaged. 

Call FRSGA immediately! We work 24/7/365 to prevent any secondary damages or mold that would prolong the restoration process or increase the expense.

2. Make Your Own Choice

Upon hearing back from your insurance company, you may receive a list of recommendations for specific restoration providers. Usually, these companies are one with whom your insurance company has a relationship. 

Sometimes, this list will serve you well. However, do not feel obligated to go with your insurance company’s first choice. As the owner of your home, you have the final say about who will do the work.

3. Do Your Due Dilligence

It doesn’t matter which company you choose to go with, you will need to do some due diligence on your end. Only agree to work with a restoration company after you have thoroughly researched the company, read reviews, received references, and verified industry certifications. 

The most reliable companies, such as FRSGA, are IICRC (Institute of Inspection Cleaning and Restoration Certification) and RIA (Restoration Industry Association) certified.

4. Documentation is King

As soon as you notice that you are in the midst of a property crisis, you’ll want to start the documentation process. Document everything! This includes destroyed belongings, as well as any time and supplies you used for cleanup efforts. This bolsters your insurance claim.

In addition, you should work only with a restoration company that is competent in thoroughly documenting fire, water, storm, and mold losses. This information is provided to your insurance company as supporting evidence for your homeowners insurance claim.

Make FRSGA Your Choice for Disaster Restoration

A restoration disaster in your home or business is frustrating and devastating. However, the restoration process does not have to be. First Response Services of Georgia is here to help with all of your fire, water, storm, and mold needs. Call us today!